There are three types of administrators in EHQ - Site, Hub and Project. It is advisable to know your level of access, to be able to determine what actions you can perform.
The below list summarises the activities that can be performed by each of these administrators.

Site Administrator

Has complete site access to perform all actions on EHQ.

Hub Administrator 

[Available only in the Enterprise Edition of EHQ]

  • Manage the Hub and all projects within the Hub
  • Add other hub administrators
  • Create a project and add project administrators within the Hub
  • Can clone, publish and archive a project within the Hub
  • Edit the hub homepage
  • Add/edit static pages
  • Send Newsletters
  • Manage the participant database for the Hub
  • View the dashboard of activity for the projects in the Hub
  • View the analytics pages for the projects in the Hub
  • View the audit trail for the projects in the Hub

Project Administrator

Has access restricted at a project level.

  • Can access and manage projects assigned to them
  • View the list of projects assigned to them
  • Create and configure the tools in their projects
  • View the dashboard of activity for the projects assigned to them
  • Work with the text analysis and survey analysis tool for their projects
  • View the reporting page for the projects assigned to them
  • Access to the help tool and content
  • View the audit trail for the projects assigned to them
  • Cannot send newsletters and
  • Cannot view participant details

Note - You can check with your Engagement Manager or our support team on the number of site admins, hub admins and project admins that are allowed on your EHQ license.

What's next?
Learn how to remove or edit an administrator user based on this understanding.

Did this answer your question?