EngagementHQ

There are three administrator roles in EngagementHQ, and each has different levels of access to the site. The roles are:

<a href="https://helpdesk.bangthetable.com/en/articles/3575327-site-admin-user-guide" rel="nofollow noopener noreferrer" target="_blank">Site Administrator:</a> Manage all aspects of your site, including the Appearance, Team, Projects, Participants, Newsletters, Reporting, and Site Settings.

<a href="https://helpdesk.bangthetable.com/en/articles/3641559-hub-admin-user-guide" rel="nofollow noopener noreferrer" target="_blank">Hub Administrator:</a> Manage assigned Hubs and the Projects, Participants, Team, Appearance, and Reporting for their Hubs. Hub administrators are only available on an Enterprise Edition license.

<a href="https://helpdesk.bangthetable.com/en/articles/3640986-project-admin-user-guide" rel="nofollow noopener noreferrer" target="_blank">Project Administrator:</a> Manage assigned projects, including content, tools, widgets, and reporting for those projects.

- <a href="https://helpdesk.bangthetable.com/en/articles/3575327-site-admin-user-guide" rel="nofollow noopener noreferrer" target="_blank">Site Administrator:</a> Manage all aspects of your site, including the Appearance, Team, Projects, Participants, Newsletters, Reporting, and Site Settings.
- <a href="https://helpdesk.bangthetable.com/en/articles/3641559-hub-admin-user-guide" rel="nofollow noopener noreferrer" target="_blank">Hub Administrator:</a> Manage assigned Hubs and the Projects, Participants, Team, Appearance, and Reporting for their Hubs. Hub administrators are only available on an Enterprise Edition license.
- <a href="https://helpdesk.bangthetable.com/en/articles/3640986-project-admin-user-guide" rel="nofollow noopener noreferrer" target="_blank">Project Administrator:</a> Manage assigned projects, including content, tools, widgets, and reporting for those projects.

Please note that some licenses have a limit to how many administrators you can have; please check your license or contact our support team to find out if you have any restrictions.

<a href="https://helpdesk.bangthetable.com/en/articles/3576783-add-an-administrator-to-engagementhq" rel="nofollow noopener noreferrer" target="_blank">Add</a>, <a href="https://helpdesk.bangthetable.com/en/articles/3624138-remove-or-edit-an-administrator" rel="nofollow noopener noreferrer" target="_blank">edit, or block</a> administrators

<a href="https://helpdesk.bangthetable.com/en/articles/4660281-create-a-public-or-protected-hub" rel="nofollow noopener noreferrer" target="_blank">Create hubs</a> and <a href="http://helpdesk.bangthetable.com/en/articles/3575597-manage-your-hub-team-and-participants">assign hub admins</a>

<a href="https://helpdesk.bangthetable.com/en/articles/3624417-create-projects-and-assign-them-to-project-admins" rel="nofollow noopener noreferrer" target="_blank">Create projects and assign project admins</a>

<a href="http://helpdesk.bangthetable.com/en/collections/464581-create-and-manage-projects">Manage project content</a>

<a href="https://helpdesk.bangthetable.com/en/articles/3624009-duplicate-a-project" rel="nofollow noopener noreferrer" target="_blank">Clone</a>, <a href="http://helpdesk.bangthetable.com/en/articles/3632218-publish-your-project">publish</a>, <a href="http://helpdesk.bangthetable.com/en/articles/3632206-archive-delete-or-hide-projects">archive, hide, or delete projects</a>

Edit the Homepage with <a href="http://helpdesk.bangthetable.com/en/collections/2347734-appearance-editor">Appearance Editor</a>

<a href="http://helpdesk.bangthetable.com/en/articles/3649404-customize-your-signup-form">Edit the Signup Form</a>

<a href="https://helpdesk.bangthetable.com/en/articles/3625905-add-static-pages" rel="nofollow noopener noreferrer" target="_blank">Add or edit static pages</a>

Add or edit <a href="http://helpdesk.bangthetable.com/en/articles/3633678-set-up-branding-and-navigation-in-your-header-and-footer">site navigation</a>

Edit <a href="http://helpdesk.bangthetable.com/en/articles/4043906-appearance-editor-global-styles">site-wide styles</a>, such as font and color

<a href="https://helpdesk.bangthetable.com/en/articles/3650051-sending-emails-newsletters-to-your-database" rel="nofollow noopener noreferrer" target="_blank">Create and send Newsletters</a>

<a href="http://helpdesk.bangthetable.com/en/articles/9690294-about-the-participant-relationship-manager">Manage Participants</a>

<a href="https://helpdesk.bangthetable.com/en/articles/3625299-overview-of-enagagementhq-analytics" rel="nofollow noopener noreferrer" target="_blank">View all reports</a>

<a href="http://helpdesk.bangthetable.com/en/collections/464692-integrations-and-marketplace">Access Marketplace</a>

View the <a href="https://helpdesk.bangthetable.com/en/articles/3633347-audit-trail" rel="nofollow noopener noreferrer" target="_blank">Audit Trail</a>

Manage <a href="https://helpdesk.bangthetable.com/en/articles/3623953-site-settings" rel="nofollow noopener noreferrer" target="_blank">Site Settings</a>

<a href="http://helpdesk.bangthetable.com/en/articles/3673517-checklist-for-launching-your-site">Launch a site</a>

Manage <a href="https://helpdesk.bangthetable.com/en/articles/5386444-project-tags" rel="nofollow noopener noreferrer" target="_blank">Project Tags</a>

- Manage the site
- <a href="https://helpdesk.bangthetable.com/en/articles/3576783-add-an-administrator-to-engagementhq" rel="nofollow noopener noreferrer" target="_blank">Add</a>, <a href="https://helpdesk.bangthetable.com/en/articles/3624138-remove-or-edit-an-administrator" rel="nofollow noopener noreferrer" target="_blank">edit, or block</a> administrators
- <a href="https://helpdesk.bangthetable.com/en/articles/4660281-create-a-public-or-protected-hub" rel="nofollow noopener noreferrer" target="_blank">Create hubs</a> and <a href="http://helpdesk.bangthetable.com/en/articles/3575597-manage-your-hub-team-and-participants">assign hub admins</a>
- <a href="https://helpdesk.bangthetable.com/en/articles/3624417-create-projects-and-assign-them-to-project-admins" rel="nofollow noopener noreferrer" target="_blank">Create projects and assign project admins</a>
- <a href="http://helpdesk.bangthetable.com/en/collections/464581-create-and-manage-projects">Manage project content</a>
- <a href="https://helpdesk.bangthetable.com/en/articles/3624009-duplicate-a-project" rel="nofollow noopener noreferrer" target="_blank">Clone</a>, <a href="http://helpdesk.bangthetable.com/en/articles/3632218-publish-your-project">publish</a>, <a href="http://helpdesk.bangthetable.com/en/articles/3632206-archive-delete-or-hide-projects">archive, hide, or delete projects</a>
- Edit the Homepage with <a href="http://helpdesk.bangthetable.com/en/collections/2347734-appearance-editor">Appearance Editor</a>
- <a href="http://helpdesk.bangthetable.com/en/articles/3649404-customize-your-signup-form">Edit the Signup Form</a>
- <a href="https://helpdesk.bangthetable.com/en/articles/3625905-add-static-pages" rel="nofollow noopener noreferrer" target="_blank">Add or edit static pages</a>
- Add or edit <a href="http://helpdesk.bangthetable.com/en/articles/3633678-set-up-branding-and-navigation-in-your-header-and-footer">site navigation</a>
- Edit <a href="http://helpdesk.bangthetable.com/en/articles/4043906-appearance-editor-global-styles">site-wide styles</a>, such as font and color
- <a href="https://helpdesk.bangthetable.com/en/articles/3650051-sending-emails-newsletters-to-your-database" rel="nofollow noopener noreferrer" target="_blank">Create and send Newsletters</a>
- <a href="http://helpdesk.bangthetable.com/en/articles/9690294-about-the-participant-relationship-manager">Manage Participants</a>
- <a href="https://helpdesk.bangthetable.com/en/articles/3625299-overview-of-enagagementhq-analytics" rel="nofollow noopener noreferrer" target="_blank">View all reports</a>
- <a href="http://helpdesk.bangthetable.com/en/collections/464692-integrations-and-marketplace">Access Marketplace</a>
- View the <a href="https://helpdesk.bangthetable.com/en/articles/3633347-audit-trail" rel="nofollow noopener noreferrer" target="_blank">Audit Trail</a>
- Manage <a href="https://helpdesk.bangthetable.com/en/articles/3623953-site-settings" rel="nofollow noopener noreferrer" target="_blank">Site Settings</a>
- <a href="http://helpdesk.bangthetable.com/en/articles/3673517-checklist-for-launching-your-site">Launch a site</a>
- Manage <a href="https://helpdesk.bangthetable.com/en/articles/5386444-project-tags" rel="nofollow noopener noreferrer" target="_blank">Project Tags</a>

Permanently delete administrators or participants

Edit the Forum Etiquette &amp; Moderation, Site Map, and Terms of Use static pages

- Permanently delete administrators or participants
- Delete submissions
- Edit the Forum Etiquette &amp; Moderation, Site Map, and Terms of Use static pages

<a href="https://helpdesk.bangthetable.com/en/articles/4531387-manage-your-hub-s-appearance-and-settings" rel="nofollow noopener noreferrer" target="_blank">Manage and publish assigned hubs</a>

<a href="http://helpdesk.bangthetable.com/en/articles/3624417-create-projects-and-assign-them-to-project-admins">Create, edit,</a> publish, <a href="http://helpdesk.bangthetable.com/en/articles/3632206-archive-delete-or-hide-projects">delete or archive projects</a> in their hub

<a href="https://helpdesk.bangthetable.com/en/articles/3624417-create-projects-and-assign-them-to-project-admins" rel="nofollow noopener noreferrer" target="_blank">Create and assign project admins to their projects</a>

Edit the <a href="http://helpdesk.bangthetable.com/en/articles/4531387-manage-your-hub-s-appearance-and-settings">Hub homepage with Appearance Editor</a>

<a href="https://helpdesk.bangthetable.com/en/articles/3650051-sending-emails-newsletters-to-your-database" rel="nofollow noopener noreferrer" target="_blank">Send Newsletters</a>

<a href="http://helpdesk.bangthetable.com/en/articles/9690294-about-the-participant-relationship-manager">Manage Participants</a> – please note they can access all participant data

View <a href="https://helpdesk.bangthetable.com/en/articles/3608275-understanding-the-new-home-dashboard" rel="nofollow noopener noreferrer" target="_blank">dashboard activity</a> for their hub’s projects

View <a href="https://helpdesk.bangthetable.com/en/articles/3625299-overview-of-enagagementhq-analytics" rel="nofollow noopener noreferrer" target="_blank">reports for their hub’s projects</a>

View the <a href="https://helpdesk.bangthetable.com/en/articles/3633347-audit-trail" rel="nofollow noopener noreferrer" target="_blank">Audit Trail</a> for their hub’s projects

- <a href="https://helpdesk.bangthetable.com/en/articles/4531387-manage-your-hub-s-appearance-and-settings" rel="nofollow noopener noreferrer" target="_blank">Manage and publish assigned hubs</a>
- <a href="http://helpdesk.bangthetable.com/en/articles/3624417-create-projects-and-assign-them-to-project-admins">Create, edit,</a> publish, <a href="http://helpdesk.bangthetable.com/en/articles/3632206-archive-delete-or-hide-projects">delete or archive projects</a> in their hub
- <a href="https://helpdesk.bangthetable.com/en/articles/3624417-create-projects-and-assign-them-to-project-admins" rel="nofollow noopener noreferrer" target="_blank">Create and assign project admins to their projects</a>
- Edit the <a href="http://helpdesk.bangthetable.com/en/articles/4531387-manage-your-hub-s-appearance-and-settings">Hub homepage with Appearance Editor</a>
- <a href="https://helpdesk.bangthetable.com/en/articles/3650051-sending-emails-newsletters-to-your-database" rel="nofollow noopener noreferrer" target="_blank">Send Newsletters</a>
- <a href="http://helpdesk.bangthetable.com/en/articles/9690294-about-the-participant-relationship-manager">Manage Participants</a> – please note they can access all participant data
- View <a href="https://helpdesk.bangthetable.com/en/articles/3608275-understanding-the-new-home-dashboard" rel="nofollow noopener noreferrer" target="_blank">dashboard activity</a> for their hub’s projects
- View <a href="https://helpdesk.bangthetable.com/en/articles/3625299-overview-of-enagagementhq-analytics" rel="nofollow noopener noreferrer" target="_blank">reports for their hub’s projects</a>
- View the <a href="https://helpdesk.bangthetable.com/en/articles/3633347-audit-trail" rel="nofollow noopener noreferrer" target="_blank">Audit Trail</a> for their hub’s projects
- <a href="http://helpdesk.bangthetable.com/en/collections/464692-integrations-and-marketplace">Access Marketplace</a>

- Access hubs they are not assigned to
- Access projects outside of their hub
- Access reports outside of their hub

Access and<a href="https://helpdesk.bangthetable.com/en/articles/3656440-understanding-the-project-page" rel="nofollow noopener noreferrer" target="_blank"> manage projects assigned</a> to them

Manage content in their projects, such as <a href="http://helpdesk.bangthetable.com/en/articles/3637411-enable-your-engagement-tools">tools</a>, <a href="http://helpdesk.bangthetable.com/en/articles/3634852-add-widgets-to-your-project">widgets</a>, and the <a href="http://helpdesk.bangthetable.com/en/articles/4419749-writing-a-project-description">project description</a>

View <a href="https://helpdesk.bangthetable.com/en/articles/3608275-understanding-the-new-home-dashboard" rel="nofollow noopener noreferrer" target="_blank">Dashboard activity</a> for assigned projects

View <a href="https://helpdesk.bangthetable.com/en/articles/3625299-overview-of-enagagementhq-analytics" rel="nofollow noopener noreferrer" target="_blank">reports for assigned projects</a>, including Project Reports, Tool Reports, Text Analysis, Survey Analysis, and Submissions Manager

Access participant data via <a href="https://helpdesk.bangthetable.com/en/articles/3635567-download-your-database" rel="nofollow noopener noreferrer" target="_blank">demographic reports</a> of assigned projects

View the <a href="https://helpdesk.bangthetable.com/en/articles/3633347-audit-trail" rel="nofollow noopener noreferrer" target="_blank">Audit Trail</a> for assigned projects

- Access and<a href="https://helpdesk.bangthetable.com/en/articles/3656440-understanding-the-project-page" rel="nofollow noopener noreferrer" target="_blank"> manage projects assigned</a> to them
- View a list of assigned projects
- Manage content in their projects, such as <a href="http://helpdesk.bangthetable.com/en/articles/3637411-enable-your-engagement-tools">tools</a>, <a href="http://helpdesk.bangthetable.com/en/articles/3634852-add-widgets-to-your-project">widgets</a>, and the <a href="http://helpdesk.bangthetable.com/en/articles/4419749-writing-a-project-description">project description</a>
- View <a href="https://helpdesk.bangthetable.com/en/articles/3608275-understanding-the-new-home-dashboard" rel="nofollow noopener noreferrer" target="_blank">Dashboard activity</a> for assigned projects
- View <a href="https://helpdesk.bangthetable.com/en/articles/3625299-overview-of-enagagementhq-analytics" rel="nofollow noopener noreferrer" target="_blank">reports for assigned projects</a>, including Project Reports, Tool Reports, Text Analysis, Survey Analysis, and Submissions Manager
- Access participant data via <a href="https://helpdesk.bangthetable.com/en/articles/3635567-download-your-database" rel="nofollow noopener noreferrer" target="_blank">demographic reports</a> of assigned projects
- View the <a href="https://helpdesk.bangthetable.com/en/articles/3633347-audit-trail" rel="nofollow noopener noreferrer" target="_blank">Audit Trail</a> for assigned projects
- <a href="http://helpdesk.bangthetable.com/en/collections/464692-integrations-and-marketplace">Access Marketplace</a>

Create, delete, publish, archive, or hide projects

Access Team to add or edit administrators

- Create, delete, publish, archive, or hide projects
- Create and send Newsletters
- Access Participants
- Access Team to add or edit administrators
- Configure connectors in Marketplace

<a href="http://helpdesk.bangthetable.com/en/articles/3576783-add-an-administrator-to-engagementhq">Add an Administrator to EngagementHQ</a>

<a href="http://helpdesk.bangthetable.com/en/articles/3624138-remove-or-edit-an-administrator">Edit or Remove Administrators</a>

<a href="http://helpdesk.bangthetable.com/en/articles/3608180-how-to-change-a-participant-to-an-administrator">Promote a Participant to an Administrator</a>

- <a href="http://helpdesk.bangthetable.com/en/articles/3576783-add-an-administrator-to-engagementhq">Add an Administrator to EngagementHQ</a>
- <a href="http://helpdesk.bangthetable.com/en/articles/3624138-remove-or-edit-an-administrator">Edit or Remove Administrators</a>
- <a href="http://helpdesk.bangthetable.com/en/articles/3608180-how-to-change-a-participant-to-an-administrator">Promote a Participant to an Administrator</a>

Learn what permissions are granted to a site, hub and project admin.

Access Levels for EngagementHQ Administrators

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Access Levels for EngagementHQ Administrators

Site Administrator Permissions

Hub Administrator Permissions

Project Administrator Permissions

What Else?