Skip to main content
Access Levels for EngagementHQ Administrators

Learn what permissions are granted to a site, hub and project admin.

Gayathri Rajendiran avatar
Written by Gayathri Rajendiran
Updated over 3 months ago

There are three administrator roles in EngagementHQ, and each has different levels of access to the site. The roles are:

  • Site Administrator: Manage all aspects of your site, including the Appearance, Team, Projects, Participants, Newsletters, Reporting, and Site Settings.

  • Hub Administrator: Manage assigned Hubs and the Projects, Participants, Team, Appearance, and Reporting for their Hubs. Hub administrators are only available on an Enterprise Edition license.

  • Project Administrator: Manage assigned projects, including content, tools, widgets, and reporting for those projects.

Please note that some licenses have a limit to how many administrators you can have; please check your license or contact our support team to find out if you have any restrictions.

The table below shows which tasks each role can and cannot perform in the back end of your EngagementHQ site.

Role:

Can:

Cannot:

Site Administrator

  • Permanently delete administrators or participants

  • Delete submissions

  • Edit the Forum Etiquette & Moderation, Site Map, and Terms of Use static pages

Hub Administrator

Only available with Enterprise Edition

  • Access hubs they are not assigned to

  • Access projects outside of their hub

  • Access reports outside of their hub

Project Administrator

  • Create, delete, publish, archive, or hide projects

  • Create and send Newsletters

  • Access Participants

  • Access Team to add or edit administrators

  • Configure connectors in Marketplace

What else?

Did this answer your question?