EngagementHQ

Tess O'Brien

Gayathri Rajendiran

Komal Agarwal

Use site settings to ensure your site works.

Site Settings and Information

How to modify your EngagementHQ site settings

Manage Site Settings

Control public access to your site by locking and unlocking your site

Using the Site Lock

Learn how to safely add custom code to the header or body of your EngagementHQ site.

Use External Custom Code on Your Site

Learn how to disable social media sharing

Turn Off Social Share Icons

EngagementHQ provides login integrations for popular social media channels.

Allow Participants to Log in Via Social Media

Grant access for assistance with issues, tasks or services

Allow Granicus Support to Access Your Site

Site Settings

Use your own domain name to send emails to your community.

Send Emails from Your Domain Name

Configure how email notifications are sent to your participants on EnagagementHQ.

Manage Auto-email Notifications

Use this text to revert your email notifications to the default text

Default Auto-email Notification Text

Learn how to change the default messages seen by your participants during registration.

Customize Registration Messages

Set up the acknowledgment emails sent when participants contribute to a tool.

Configure Tool Notification Emails

Emails, Messages, and Notifications

Use these tips to help rectify commonly seen errors while uploading a document or image.

Troubleshooting File Upload Errors

The file types and sizes supported by EngagementHQ and the file name restrictions.

File Types, Sizes, and Restrictions

Uploading Files

Easily see and manage your participation information

Managing Participant Profiles on EngagementHQ

Learn about the various types of emails sent to an admin and how they can manage their email subscription

Subscription Management for Admins

Change your password or update your details on the EngagementHQ platform.

Manage Your Admin Profile

Learn about profiles and admin subscriptions

Profile and Subscription Management

Internet web browsers and devices supported by EngagementHQ.

Supported Browsers and Devices

Know how we comply with the accessibility standards.

EngagementHQ Accessibility Standards

Learn how to access and view the audit trail.

View Site History in the Audit Trail

How to use keyboard navigation to skip to specific headings

Skip to Content with Keyboard Navigation

Use the built-in keyword search to find content on EngagementHQ sites

Site Search in EngagementHQ

Learn how EngagementHQ caters for mobile devices.

EngagementHQ on Mobile Devices

Understand the activities to complete prior to closing down your site.

Site Decommissioning Checklist

How to make a feature request or functionality improvement request and what happens when you do.

The Feature Request Lifecycle

Accessibility and Site Information

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Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

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