Default Auto-email Notification Text | EngagementHQ Help Desk

Site Administrators can edit the default email notifications in Site Settings > Messages & Notifications, when the Enable EngagementHQ to send beautiful HTML emails (recommended). Disable to send custom emails in plain text setting is disabled.

The mesages and notifications emails in site settings

If you want to return any of these emails to the default, please see the content below. Words and phrases in {{braces}} indicate a placeholder, which will auto-fill information and essential links for the participant.

Activation Email

Hi {{username}},

You recently signed up for {{site_name}} using this email address. To complete your registration, enter this verification code: {{otp}} or follow the link below:

(If clicking on the link doesn't work, try copying and pasting it into your browser.) If you did not register for {{site_name}}, please ignore this message.

Please contact {{contact_email}} with any questions.

Thank you,

{{site_name}} Team

Complete registration

Welcome {{username}}!

You can complete your registration through the link below:

Changed screen name email

Unfortunately your chosen Screen Name - {{old_username}} - was inappropriate and has been changed by our moderators. Your new username is - {{new_username}}. Please refer to the moderation rules {{link}}.

Please email support@engagementhq.com if you would like to change your username.

Removed by moderator email

Hi {{name}},

Thank you for signing up and providing feedback on the {{page_name}} consultation.

Unfortunately your comment was removed by our moderators because it breached our moderation rule: {{rejected_reason}}.

Comment Details:

Project: {{page_name}}

Topic: {{topic_name}}

Your Comment: {{comment}}

If you feel our decision should be reviewed, please reply to this email with an explanation of the reason/s your comment should be reinstated.

Your argument will be considered by our moderation team in due course.

We will advise you if we change our decision.

Please note, however, the decision of the moderation team is final and following a review, no further correspondence will be entered into.

Moderation of this site is provided by Bang the Table Pty Ltd.

Click here to read more about our {{mod_policy_link}}

Kind regards,

Moderation Team

Bang the Table

Topic moderation email

Hi {{name}},

Thank you for signing up and commenting on {{site_name}}.

Unfortunately the topic below was removed from the {{page_name}} forum by our moderators because it breached the site {{link}}.

If you think this is unfair, please reply to this email with an explanation of the reason/s the topic should be reinstated. Your argument will be considered by our moderation team in due course. Please note, however, the decision of the moderation team is final and no further correspondence will be entered into.

Topic Details

Forum: {{page_name}} for {{client_name}}

Discussion topic: {{topic_name}}

Your topic:

This site is managed and moderated independently by Bang the Table Pty Ltd. Please note that it is a breach of the moderation rules to post any comments on the forum regarding the moderation process. Any such comments will be removed.

If you have any queries regarding the moderation process please email us directly at support@engagementhq.com.