If you’re decommissioning your EngagementHQ site, consider the following checklist to ensure that you have closed the loop on all projects and communicated correctly with your stakeholders.
Archive all projects so your participants are aware that the consultations have concluded.
Send a newsletter to all participants and subscribers to let them know about the site closure, thank them for their contributions, and encourage them to engage in other ways.
Communicate with all Site, Hub, and Project admins about the site closure and provide them with the next steps forward.
Download a Demographic report to maintain your participant database.
Download a complete site report by going to Reporting > Project Reports and selecting all projects and all time.
Download any detailed reports you require for projects or any other reports from the Reporting section.
Download any formal or legislated submissions required for your record-keeping.
Review and download essential documents, photos, and videos from your project widgets.
Redirect all links to and from your projects, static pages, and homepage.
This is not an exhaustive list and there may be more aspects of your site to consider.
If you need help or are ready to decommission your site, please contact your Customer Success Consultant, who can assist you with the process and finalize a date for when the site will be taken down permanently.