EngagementHQ

Watch the short videos to understand the main areas of EngagementHQ reporting

Introduction to EngagementHQ Reports

Find out about the types of reporting you can do in the analytics section of EngagementHQ.

Report Types and Metrics in EngagementHQ

Get the benefits of Google Anaytics with EngagementHQ.

Google Analytics and EngagementHQ Reporting

The definitions of Aware, Informed, and Engaged visitors numbers in reports.

Understanding Aware, Informed, and Engaged Visitors

Use the correct numbers in your summary report to calculate percentages for comparison.

Calculate the Percentage of Aware, Informed, and Engaged Visitors

Learn the difference between Visits, Visitors, and Pageviews.

Site Visits, Visitors, and Pageviews

Learn what the numbers on your dashboard refer to.

About the Dashboard Metrics

Troubleshoot errors when accessing reporting pages and downloaded reports

Troubleshooting Reports

Gayathri Rajendiran

Tess O'Brien

Komal Agarwal

Analytics to understand your community and interpret their feedback.

Report on Your Consultation

How to access and understand your Project Summary Report

The Project Summary Report

Use this resource to help you understand where your consultation traffic is coming from.

Understanding the Traffic Sources

Learn how to download your complete community database information or explore your participant demographics.

Download a Demographics Report

Understand the difference between the summary and detailed reports, and what each contains.

About Summary and Detailed Reports

Project Reports

Explore your survey insights with Survey Analysis featuring filter, compare, and cross-tab functionality.

Survey Analysis

Download the Survey Report to see the responses received in your surveys.

View Responses in the Survey Report

Use the Submissions Manager to manage, edit, and publish files uploaded by participants on a survey.

Manage Documents in the Submissions Manager

Use the detailed report to get the collated survey responses organized by question.

Organize Survey Responses by Survey Question

How to remove Personally Identifiable Information (PII) from Detailed Survey PDF reports

Remove Participant Details from the Detailed Survey Report

Understand the difference in numbers seen on the survey report.

Visitors, Contributors, and Responses in Survey Reports

Understand how to use the Survey Analysis tool to generate customized survey reports.

Customized Survey Reports

The User ID in Codified Survey reports can help you check if anonymous participants have made multiple submissions

Identify Duplicate Users in Codified Survey Reports

How the Ranking question type in surveys & forms should be interpreted in the reports.

Understand Ranking Question Data in Reports

Survey Insights

Analyze free-text responses using tags in Text Analysis

Text Analysis

Filter free-text responses using your registration questions in Text Analysis

Demographic Filtering in Text Analysis

How to filter text responses based on the users' sentiments for deeper insight and understanding.

Using Sentiment Analysis in Text Analysis

How to use the Tool Reports section of EngagementHQ to analyze each tool.

Tool Reports

How to interpret the data collected using the Forum tool.

Reporting on Forum Data

Learn how to interpret the data collected using the Newsfeed tool.

Reporting on Newsfeed Data

Learn how to interpret the data collected using the Quick Poll tool.

Reporting on Quick Poll Data

Understand and use the data collected from the Guestbook tool

Reporting on Guestbook Data

Understand how to interpret data collected using the Stories tool

Reporting on Stories Data

Learn how to interpret the data collected using the Q&A tool

Reporting on the Q&A Data

Understand how to interpret and draw data from geo-spatial information collected via the Places tool