Getting Started with EngagementHQ

Use these resources to help you get setup and prepared for your new site.

22 articles in this collection
Written by Nathan Connors, Gayathri Rajendiran, Mary Francis and 2 others

User Guides

Multilingual Admin Interface

How to change language for the admin user interface in your site

Written by Sonia Dev
Updated over a week ago

Site Admin User Guide

This guide explains what you need to do as a site administrator before you launch your site.

Written by Vishwas Prasad
Updated over a week ago

Hub Admin User Guide

Use this guide to help you get started as a hub administrator

Written by Gayathri Rajendiran
Updated over a week ago

Project Admin User Guide

Use this guide to learn about your role as a project administrator

Written by Vishwas Prasad
Updated over a week ago

Before you launch

Step 1: Plan your projects

Before you begin you need to plan for your first projects.

Written by Nathan Connors
Updated over a week ago

Step 2 : Choose between different templates in the Appearance Editor

This article explains the various templates available on the new Home page editor.

Written by Vishwas Prasad
Updated over a week ago

Step 3: Map your site

This article shows you how to wireframe your site before you begin.

Written by Gayathri Rajendiran
Updated over a week ago

Step 4: Choose your preferred domain

Learn how to set your preferred domain (URL) using CNAME records without IP addresses

Written by Mary Francis
Updated over a week ago

Step 5: Appearance editor - Logos, icons and images

Change your logo, background image, banner image and favicon.

Written by Gayathri Rajendiran
Updated over a week ago

Step 6: Setup your engagement team

Learn how to setup your engagement team to help you build and manage your EngagementHQ site.

Written by Gayathri Rajendiran
Updated over a week ago

Step 7: Develop a registration form

Learn why a registration form is essential part of planning your new EngagementHQ site.

Written by Gayathri Rajendiran
Updated over a week ago

Step 8: Prepare for a community reference group with EngagementHQ

This article describes the best way to set up and recruit a community panel or reference group.

Written by Gayathri Rajendiran
Updated over a week ago

Step 9 : Understanding the Appearance Editor

Personalization of various elements of the home page, using the Appearance editor

Written by Vishwas Prasad
Updated over a week ago

Step 10: Review your privacy policy

Get your legal team to review our privacy policy template.

Written by Gayathri Rajendiran
Updated over a week ago

Step 11: Enable traffic tracking with Google Analytics

How to integrate Google Analytics to your website

Written by Gayathri Rajendiran
Updated over a week ago

Before Launch

Checklist for site launch

Review this list before launching your site.

Written by Gayathri Rajendiran
Updated over a week ago

Overcoming online engagement issues before you begin

Promoting online consultation

Engaging online isn't a self fulfilling prophecy. You still need to tell the world you want their feedback!

Written by Mary Francis
Updated over a week ago

Managing consultation fatigue

Setting expectations and coordinating across the organisation can work to avoid consultation fatigue.

Written by Mary Francis
Updated over a week ago

Integrating offline and online engagement

Work through our tip sheet to learn how to integrate your engagement activities.

Written by Mary Francis
Updated over a week ago

Creating a culture of engagement

Organisational buy in at a senior level is crucial to the success of your engagement strategy.

Written by Mary Francis
Updated over a week ago

Integrating social media with engagement HQ

Learn about ways to integrate your social media presence and EngagementHQ for the best engagement results.

Written by Mary Francis
Updated over a week ago

Closing the loop

A simple ‘thank you’ is the most powerful tool to acknowledge the time and effort your community has put into your project.

Written by Mary Francis
Updated over a week ago