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EngagementHQ | Best practice digital community engagement

Search results for:question and answer
Manage Questions from the Q&A Tool
How to respond, archive, mark as junk and delete a question… From there, admins have two options to answer it: Answer publicly: The question and answer are… Participants are notified, and the question and answer can’t be moved to private once answered publicly
Display FAQs on Your Project
Use the FAQ widget to display the answers to frequently asked questions on your consultation… Use the Question field to write your question and the Answer field to provide the answer… Select Add FAQ from the Add FAQ drop-down menu to write a new question and answer
Use Skip Logic in Surveys
Use the skip logic in surveys with radio button and dropdown question types… Question skip logic is used with closed questions to route participants when they give a specific answer… with an answer choice including Resident, Business owner, and Neither
About the Survey Question Types
Learn how to use single line, essay, radio button, checkbox, dropdown, likert, date, ranking and email question types… Select your question type and configure the question and options… Select Add question and Update
Organize Survey Responses by Survey Question
Use the detailed report to get the collated survey responses organized by question… Choose the project with the relevant survey and an appropriate date range and select Update… Includes responses to all questions for each submission, graphical representation of closed questions, and
Add an Emoji Survey Question to an Email (Beta)
Add your question, select Add Question, and select Update… Add an Emoji Question and Configure Your Survey… the emoji question via email; once they answer, they will be navigated to a web browser to finish the
About the Q&A Tool
Understand when and how you can use the Q&A tool in your next engagement… The participant who submitted the question is notified via email when their question is answered and… The Q&A tool allows your community to ask questions that you can answer privately or publicly
Survey Analysis
Explore your survey insights with Survey Analysis featuring filter, compare, and cross-tab functionality… Use the Select questions to Filter & Compare respectively drop-down to choose which question and answer… Check each answer you want to include and select Apply
Reporting on the Q&A Data
The status of the question and the answer can be expanded below the question… asked the contributor’s screen name, the type of response (public or private), and the answer provided… the question
Compare Conditional and Skip Logic
Understand when to use the conditional logic and the skip logic… You have a Radio button or Dropdown question and want to skip to a question or page when the user gives… Answer choice: Yes: a conditional Essay question appears asking “What did you enjoy about the process