Online Community Engagement Advice and EHQ Best Practice

A collection of EngagementHQ specific best practice advice by our Client Experience Team.

26 articles

Written by Gayathri Rajendiran, Nathan Connors, EngagementHQ and 1 other

6 tips for creating better surveys

Use these checks when creating your next survey.

Written by Gayathri Rajendiran. Updated over a week ago

Gather ideas effectively

Learn how to make the most of our Idea tool

Written by Gayathri Rajendiran. Updated over a week ago

What does a busy Guestbook look like?

An example of a published guestbook in use by participants.

Written by Gayathri Rajendiran. Updated over a week ago

How to use the Questions (Q&A) tool for an effective engagement

Understand when and how you can use the Questions tool in your next engagement.

Written by Gayathri Rajendiran. Updated over a week ago

Setting annual engagement goals and tracking measurements

Find out about some of the best ways to benchmark and track your engagement activities over time.

Written by Nathan Connors. Updated over a week ago

10 ways to ensure your online engagement portal is accessible

Learn how to make you EHQ site accessible for all members of the community.

Written by Nathan Connors. Updated over a week ago

5 Ways to drive uptake of online engagement

Use these tips to help you drive uptake of EHQ in your organisation.

Written by Nathan Connors. Updated over a week ago

How much engagement should you expect?

This article discusses how much engagement you should expect from your online projects.

Written by Nathan Connors. Updated over a week ago

Writing engaging questions

Pick the right question in your online forum to engage your community.

Written by Nathan Connors. Updated over a week ago

How do I grow my community panel? Introducing the ‘Willoughby’ method!

An example of growing the community panel.

Written by EngagementHQ. Updated over a week ago

Keep content brief and relevant

Review the amount of words required on a page.

Written by Nathan Connors. Updated over a week ago

Think about where you place information on a page

Content placement on your page.

Written by Nathan Connors. Updated over a week ago

100 Ideas to Help Engage Your Community Online

Ideas to engage.

Written by Nathan Connors. Updated over a week ago

7 strategies for promoting your online consultation

Promote your consultation.

Written by Nathan Connors. Updated over a week ago

Promote your consultation internally

Get internal organisational buy-in.

Written by Nathan Connors. Updated over a week ago

Incite Emotion

A few thoughts to get traction on your consultation.

Written by Nathan Connors. Updated over a week ago

Plan for things to go wrong

Written by Nathan Connors. Updated over a week ago

Check out Adelaide's exceptional EHQ promotion

Take a look at an example in Adelaide City Council's community engagement.

Written by Nathan Connors. Updated over a week ago

The importance of ALT attributes in images

A guide to how, when and why to use the appropriate ALT text on images.

Written by Deepa Prabhu. Updated over a week ago

Are You Struggling With Organisational Buy-in? Maybe This Helps!

Written by Nathan Connors. Updated over a week ago

Top 10 ways to effectively plan your online engagement

Plan your engagement.

Written by EngagementHQ. Updated over a week ago

Check out this Ideas tool

An example of how The City of Perth used the Ideas tool.

Written by Nathan Connors. Updated over a week ago

Are Planning to Consult over Christmas? Maybe Don't!

Written by Nathan Connors. Updated over a week ago

Copyright Material in Your EngagementHQ

Written by Nathan Connors. Updated over a week ago

Online Engagement for People Living with HIV

Written by Nathan Connors. Updated over a week ago

Four tips to help boost your engagement rates

LinkedIn blog article.

Written by EngagementHQ. Updated over a week ago