Online Community Engagement Advice and EHQ Best Practice
A collection of EngagementHQ specific best practice advice by our Client Experience Team.
26 articles

+1Written by Gayathri Rajendiran, Nathan Connors, EngagementHQ and 1 other



6 tips for creating better surveys
Use these checks when creating your next survey.
Written by Gayathri Rajendiran. Updated over a week ago
Gather ideas effectively
Learn how to make the most of our Idea tool
Written by Gayathri Rajendiran. Updated over a week ago
What does a busy Guestbook look like?
An example of a published guestbook in use by participants.
Written by Gayathri Rajendiran. Updated over a week ago
How to use the Questions (Q&A) tool for an effective engagement
Understand when and how you can use the Questions tool in your next engagement.
Written by Gayathri Rajendiran. Updated over a week ago
Setting annual engagement goals and tracking measurements
Find out about some of the best ways to benchmark and track your engagement activities over time.
Written by Nathan Connors. Updated over a week ago
10 ways to ensure your online engagement portal is accessible
Learn how to make you EHQ site accessible for all members of the community.
Written by Nathan Connors. Updated over a week ago
5 Ways to drive uptake of online engagement
Use these tips to help you drive uptake of EHQ in your organisation.
Written by Nathan Connors. Updated over a week ago
How much engagement should you expect?
This article discusses how much engagement you should expect from your online projects.
Written by Nathan Connors. Updated over a week ago
Writing engaging questions
Pick the right question in your online forum to engage your community.
Written by Nathan Connors. Updated over a week ago
How do I grow my community panel? Introducing the ‘Willoughby’ method!
An example of growing the community panel.
Written by EngagementHQ. Updated over a week ago
Keep content brief and relevant
Review the amount of words required on a page.
Written by Nathan Connors. Updated over a week ago
Think about where you place information on a page
Content placement on your page.
Written by Nathan Connors. Updated over a week ago
100 Ideas to Help Engage Your Community Online
Ideas to engage.
Written by Nathan Connors. Updated over a week ago
7 strategies for promoting your online consultation
Promote your consultation.
Written by Nathan Connors. Updated over a week ago
Promote your consultation internally
Get internal organisational buy-in.
Written by Nathan Connors. Updated over a week ago
Incite Emotion
A few thoughts to get traction on your consultation.
Written by Nathan Connors. Updated over a week ago
Plan for things to go wrong

Written by Nathan Connors. Updated over a week ago
Check out Adelaide's exceptional EHQ promotion
Take a look at an example in Adelaide City Council's community engagement.
Written by Nathan Connors. Updated over a week ago
The importance of ALT attributes in images
A guide to how, when and why to use the appropriate ALT text on images.
Written by Deepa Prabhu. Updated over a week ago
Are You Struggling With Organisational Buy-in? Maybe This Helps!

Written by Nathan Connors. Updated over a week ago
Top 10 ways to effectively plan your online engagement
Plan your engagement.
Written by EngagementHQ. Updated over a week ago
Check out this Ideas tool
An example of how The City of Perth used the Ideas tool.
Written by Nathan Connors. Updated over a week ago
Are Planning to Consult over Christmas? Maybe Don't!

Written by Nathan Connors. Updated over a week ago
Copyright Material in Your EngagementHQ

Written by Nathan Connors. Updated over a week ago
Online Engagement for People Living with HIV

Written by Nathan Connors. Updated over a week ago
Four tips to help boost your engagement rates
LinkedIn blog article.
Written by EngagementHQ. Updated over a week ago