Instead of downloading the detailed project report, you can use the Survey Report to download detailed survey response reports. You can download the reports as PDF or codified Excel files containing a complete list of responses organized by participant and some visitor and contribution statistics.
When you download the report, it will download one file for each survey on your selected projects. To download the survey report:
Expand Reporting in the main menu and select Tool Reports > Surveys. You can also download these reports from the Projects Reports section and Survey Analysis, where you can exclude participant details.
Use the Projects and date range dropdown menus to select your parameters and select Update. You can download reports for up to five projects at a time and must select a Custom date range to include today’s date. Please note that All Time will include data from the date your site launched and not from the day your site was created.
Expand the Download Report dropdown menu and, under Detailed Report, select either Surveys for a PDF report or Codified Surveys for Excel. These options will be greyed out if you have filtered by more than five projects.
Once selected, the reports will be generated and downloaded.
When downloading large reports, admins will see a pop-up confirming that a download link will be sent to their email address.
Once you see that confirmation, you can move away from the report and complete other tasks on your site. Admins will also be notified if there is a failure in generating the report.
Please note the following:
The email containing the download link should arrive within 15-45 minutes, and the link will expire after 24 hours.
When you select the download link in your email, a zip file containing the reports will download to your computer. If you have trouble opening the zip file or reports within, please rename the zip file to something shorter.
The detailed survey reports include some personal respondent details. To exclude this information, please download the Survey Detailed Report in Survey Analysis.
Use the Submissions Manager to view any documents submitted in survey responses.
To organize survey responses by question and see graphical representation of closed questions, please download the detailed project report or the Survey Analysis response report.