When you purchase Hubs, you also receive access to another administrator role; you can use Hub Administrators to manage the Hub's projects and administrators. You must create your administrators before assigning them to Hubs and Projects. You can:
You can add an administrator by going to Team > Add admin, filling in the required details, including the role, and selecting Save. You'll need to notify your new admin of their login details. Alternatively, you can use the Invite Admin option to enter their role and email; the admin can complete the registration.
Hub Administrators can also access the Participant Relationship Manager to filter the database by the Hubs and Projects. Administrators can use this feature to create groups for email campaigns or provide access to specific participant groups.
Administrator Access for Hubs
Different roles have varying permissions in Hubs:
Site Administrators can:
Manage the site homepage
Create, manage, publish, or delete the Hub, including the homepage
Create or assign projects to the Hub
Add all administrators
Access and filter the Participant Relationship Manager
Create and send newsletters
Manage projects (including content, tools, and widgets)
Access and download reports
Hub Administrators can:
Manage and publish the Hub, including the homepage
Create, manage, and publish projects within the Hub
Add Project Administrators and assign them to projects
Access and filter the Participant Relationship Manager
Create and send newsletters
Manage projects (including content, tools, and widgets)
Access and download reports for projects within their Hub(s)
Project Administrators can:
Manage projects (including content, tools, and widgets)
Access and download reports for their projects
Use Hubs to Filter Your Participants
After users have begun engaging with your Hub, you can filter your participant database by the participants of projects within it.
In the Participant Relationship Manager, you can generate lists of participants who have engaged with your Hub, making it easier to set up a group for email campaigns or to create protected projects.
Go to Participants and select Filters to add the Hubs filter.
Select the Hub(s) from the drop-down list, and your participant list will narrow down to those who have participated in projects within that Hub.
With this list, you can create a group or review the list of participants.