A count of visits to the site based on the explanation here: How 'site visits' and 'visitors' are captured | Bang The Table Help Desk

This counts active participants for the given date range, and 'blocked' or 'pending activation' users are excluded.

Admin visits are not captured in the database unless the admin has made a contribution (ie. is acting as a participant)

Visits to homepage, hub pages, static pages, project pages, tool pages are counted by default based on the admin user’s access (ie. a project admin will only see activity for the projects they have access to, whereas a site admin will see all activity)

Hub page visits are not currently counted in the old EHQ reporting (ie. project reports), this is a known product gap and at this stage we are not looking at introducing the logic retrospectively. Therefore you may see some differences in visit/traffic data between old & new reporting

Visits may not be counted immediately - session timeframe, registered login time, whether a user has contributed will impact when a visit is logged.

A count of submissions, posts, comments or reactions made within each tool

Contact our support team if you need any further assistance via chat or email support@engagementhq.com

All user types that contribute as a participant (including admins) is counted

New participant registrations to the site - these are counted from any location that the user signs up (e.g., homepage, projects, tools)

Registrations will count verified participants; this does not include blocked participants or participants who have not verified their accounts.

Admins are not included in the Registrations count.

If an existing admin is changed to a participant role in the selected time period, this is counted as a registration, and if a participant is moved to an admin role, then the original count of their registration is removed

This is calculated by looking at the number of contributors vs. visitors to the page
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The calculation is as follows: x/y * 100

Counted in the same way as key metrics, however this will show a daily or monthly breakdown depending on the time period selected

Based on visits, this is the count of users who visited per day or month depending on the time period selected

A single visitor may have visited multiple times in that day/month so this value will generally be lower than # visits
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Counted in the same way as key metrics, however this will show a daily or monthly breakdown depending on the time period selected
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Based on contributions, this is the count of users who contributed per day or month depending on the time period selected

A single contributor may have made multiple contributions in that day/month so this value will generally be lower than # contributions.

If a custom location field has been added to the sign-up form, this is not currently counted

Locations captured in the tools (eg. within a survey) are not currently counted

As the UK/EU region’s current default location field is free text, the location may not be counted if the free text response cannot be validated

If there is > 1 default location question in the sign-up form, then we will only count the first location in this map

We will be improving the way we capture and store demographic data in 2023, so the content in this chart will improve over time

Users do not always want to provide this information, therefore the location map is an approximation to use as a guide, it will not represent 100% of your contributions.