If for any reason a participant's contribution to a tool needs to be removed, after the tool has been published, it can be done for some tools by an administrator. Read below to understand this functionality in each of the tools.
NOTE - If a comment was added for testing the tool before it is published, have a read of the article Deleting a test comment to understand how it can be removed.

Forum / Guestbook / News Feed Comments

Participant and Administrator comments can be removed with the help of the support team. Contact us via chat or email at support@engagementhq.com to remove the comment.

Quick Poll

Submission to a quick poll cannot be deleted. Participants have the option to change their vote.

Q&A

Administrators have the provision to Archive the question. Publicly answered questions once archived are removed from public view. Once archived, the question can be moved to junk, from where it can be deleted by site admins.

Places

An administrator can email us at support@engagementhq.com or contact us via online chat to remove the comment.

Stories

Administrators have the provision to Reject the story, even if previously accepted. Once rejected a story will not be displayed for public view.

To delete a story's comment, the process would be similar to a Forum comment.

Survey Responses

To delete Survey responses, download the Detailed Excel report for the specific survey. In this report, your will notice a response ID available in the last column of the report. Send this response ID with the project name and survey name to support@engagementhq.com or contact us via online chat for deletion.  

Brainstormer

An administrator can email us at support@engagementhq.com or contact us via online chat to remove an idea contribution.

Did this answer your question?