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Can Contributions in Tools be Deleted?
Can Contributions in Tools be Deleted?

Contact us for help with deleting admin and participant contributions.

Deepa Prabhu avatar
Written by Deepa Prabhu
Updated over a week ago

In general, contributions from either admins or participants can only be removed by our support team. If you need us to delete a contribution, please email or chat with us and provide:

  • The project and tool URL

  • The contributor’s screen name

  • Date and time of the response

Please contact us for help deleting contributions for:

  • Forum: Participant and admin comments

  • Guestbook: Participant and admin comments

  • Newsfeed: Participant and admin comments

  • Quick poll: Participant and admin votes – please note that registered users can still change their vote.

  • Places: Participants and admin pins and comments

  • Stories: Participant and admin comments on stories

  • Surveys: Participant submissions, please also include the response ID, found in the Detail Excel report for the survey – please note that admins can delete test responses

  • Ideas: Participant and admin idea posts

Please note that like and dislike votes for Ideas, Newsfeed comments, and Forum comments cannot be deleted. There are also two exceptions for deleting submissions:

  • Q&A: In the Manage Questions tab, admins can Archive questions to remove them from the site. After archiving, they can be moved to the Junk folder, from which they can be deleted.

  • Stories: Admins have the option to Reject story submissions; rejected stories are not visible on the site.

If you need us to delete a contribution, please email or chat with us and provide the details of what needs to be removed.

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