When should I use a Guestbook?

Understand when you should use a Guestbook in your engagement.

Gayathri Rajendiran avatar
Written by Gayathri Rajendiran
Updated over a week ago

We would suggest that you use the Guestbook tool, when you only want feedback from your participants, but do not want to facilitate a discussion. This tool has the capacity to capture participant comments with no option to reply, vote, agree nor disagree with the comments. The Guestbook tool doesn't allow any media sharing such as videos, images etc and allows submissions only in plain text.

Note : Only one guestbook tool can be added on a single project page.

The administrator can choose to provide an introduction message to the Guestbook to get participants to leave their comments. The administrator can also choose if the comments should be pre or post moderated. If pre-moderated, the comment will appear on the site only after the moderation is complete. If post moderated, the comment will appear on the site straight away and only then moderation happens. In both cases, a configurable thank you message can be displayed once a comment is submitted by the participant.
The length of the participant submissions allowed can be configured.

Since the guestbook input will be purely free form text, it is best analyzed using our text analysis tool. Read our article on Reporting on Guestbook data to understand how usefully reporting information can be extracted from the Guestbook..

What's next?
Follow the technical instructions in the article on Adding a Guestbook to get started with a Guestbook for your consultation.

You can also have a look at an example of a busy guestbook tool here.

Contact our support team if you need any further assistance via chat or email support@engagementhq.com

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