What is the EngagementHQ customer reference group?
The Customer Reference Group (CRG) is a select community of our most engaged and passionate customers who have volunteered to share their valuable insights and experiences.
They collaborate on various aspects of our products, services, and business strategies. As a vital feedback loop, the CRG helps us understand what works well and what could be improved from the customer's perspective.
The group also advocates for our brand, participating in case studies, testimonials, and events that showcase their positive experiences.
As CRG member, what can I expect?
By joining our customer reference group, you’re securing a seat at the development table.
Think: sneak peeks of upcoming features, feedback on existing functionality, and robust conversation with the design minds behind EngagementHQ.
As a CRG member, you'll enjoy a host of exclusive benefits, including:
Direct Impact: Your voice matters! Participate in surveys, focus groups, and product beta testing to influence the direction of our offerings and services.
Networking Opportunities: Connect and collaborate with like-minded customers, industry peers, and our team, fostering meaningful relationships and expanding your professional network.
Access to Sneak Peeks: Be the first to explore new features, products, and updates before officially releasing them to the public.
Recognition and Rewards: Receive special recognition for your contributions, both within the CRG and to our broader customer community. You may also have the opportunity to attend exclusive events or receive special discounts and offers.
Personal Growth: Enhance your expertise and knowledge by engaging in discussions with experts from various domains, gaining unique insights and perspectives.
Showcasing Success: Share your success stories and experiences as a customer of our products, which may be featured in case studies, testimonials, and marketing materials.
How can I become a customer reference group member?
Joining our Customer Reference Group is a simple and rewarding process. Here's how you can become a member:
Automated membership
> Login to your EngagementHQ dashboard
> Click on the chat in the bottom right-hand corner
> Click 'Messages'
> Select 'Send us a message'
> Click 'Join customer reference group'
> You're in!
Manual membership
Having trouble joining? Please contact our support team via the chat function and let us know you're interested in joining the customer reference group.
Please note: Users must be logged into their EngagementHQ site to join the customer reference group. CRG membership is for current customers only.
Commitment: CRG members are expected to participate in surveys, feedback sessions, and events actively. Your engagement and contributions are essential to the success of the group.
Stay Engaged: As a member, staying connected and participating regularly will ensure you get the most out of the CRG experience. We encourage open and constructive dialogue to foster a supportive environment.
Join the Customer Reference Group today and make a lasting impact on EngagementHQ products and services.