EngagementHQ conducts regular accessibility checks to ensure conformance with WCAG 2.2 AA web accessibility standards.
These checks are completed by our independent accessibility consultant, who has 18+ years of experience and holds a professional certification in Web Accessibility from the International Association of Accessibility Professionals and a Trusted Tester Certification from the US Department of Homeland Security.
While we do our best to ensure the accuracy of our accessibility tests using tools such as aXe, NVDA, and WAVE, we cannot guarantee that all users of assistive technologies will be able to use our software due to the varying capabilities and skills required to use those technologies.
Our key focus has been ensuring that people with disabilities can easily perform their duties and interact with digital engagement projects hosted on EngagementHQ.
Since we provide a range of content management features that allow end-users (EngagementHQ administrators) to change and control the content, we are not able to control all facets of content hosted on our sites.
This requires EngagementHQ administrators to ensure they are using our tools in a way that supports the relative accessibility obligations incumbent on them.
We will continuously improve our platform when new standards are introduced or areas of our software are identified as not meeting requirements, but we hold sole discretion over the timings of improvements and remedies as they align with our software development program.
The latest voluntary product accessibility report is available upon request. To request a copy, contact your Customer Success Consultant or our support team via chat.