Konveio is a content engagement tool that is available through our Marketplace.
If you have added Konveio to your EHQ license, you will most likely want to integrate it into one, or multiple, of your project pages.
Konveio documents can be engaged on within EHQ. Here is a quick checklist to get your document and EHQ page ready to go:
- Upload your documents into Konveio
- Change the Konveio settings so anyone can participate (see below under "Recommended Settings")
- Grab the Konveio embed code and get in touch with our support team. We will help making the embed look nice.
- Prepare your EHQ project page for launch.
Our integration is visual in nature, meaning that at this point in time there is no data sharing between both tools for privacy and security reasons. Nevertheless, you can integrate Konveio into EHQ to achieve a seamless experience for your participants.
Konveio as an EHQ Tool
Just like all your other tools, we can help you integrate Konveio visually so that it appears as another tool in the project page tool tab. We do this by re-purposing a Guestbook tool to show Konveio instead.
In the above project, the "Konveio" tab hosts Konveio. You can see the live example here. Upon clicking into the tool, Konveio will open in its own standalone page, just like most other EHQ tools.
This integration currently requires some help from us to achieve a seamless look and feel. Please get in touch with us for assistance when you are ready to launch the page.
Since you are managing EHQ and Konveio through two separate portals, there are two sets of settings to be considered.
You can very much manage your page as normal, just keeping in mind that a project page needs to have the Guestbook tool available to host Konveio. We can't see any circumstance in which you would want to maintain a Guestbook alongside Konveio, so this should be safe.
Secondly, the project page can either be in Public or Protected visibility. Panel mode will not work with Konveio.
Third, the participant type of the Guestbook tool is ignored for the integration, but the Guestbook has to be published for this to work.
While there are a lot of different options in Konveio to customise the community's experience, the one that is the most important in the context of the integration is the setting to allow people to participate in an unverified manner. As you will know, we have a similar setting in EHQ and you can think of it working in the same way!
While not absolutely required for the integration to work, we recommend you enable Konveio's equivalent of our unverified participation. You can do this by navigating into your settings and choosing to "Allow users to submit comments without logging in...". You can see the process below.
This will allow anyone to leave a comment on all documents, as long as they leave a username and email. As with EHQ unverified participation, however, neither have to be real. Your participants will see a comment box like below appear. After they have entered a name for the first time, that name is saved for the remainder of the session. This means they don't have to repeatedly enter their name.
If you have any questions or would like to explore more ways to integrate Konveio, please get in touch with us.