In EngagementHQ there are two basic 'layers'. One is the admin view (or dashboard), where you manage your projects and edit the content; the other is the actual site that the public sees.

Whenever you want to link to anything on your site, you will have to make sure you use the link you obtain from the public-facing site, NOT from within the dashboard.

For example, let's assume you want to link from your landing page through to a project page. To obtain the right link, go to the project page and click on the copy page URL button.

A permalink is a permanent link to the project page you created. This refers to the URL structure of your pages. ie. By default, the permalink will simply resemble your page title. Permalinks are kept simple so it is easy for people to type and remember.
The article on Create a New Project covers the creation of a new project and the associated permalink.

If you rename your project or clone your project from an existing one and change the name, then you might want to change the default permalink to reflect the new name of your project.
Note - Anywhere in the site, where the old permalink was manually entered will need to be changed to the new permalink. Especially check the permalink in the tools like a newsfeed, surveys, etc.

To change the project permalink, click on the Edit permalink button > enter the permalink/project URL as per your requirement > Click on Submit.

The permalink must not have any spaces, so if you are using more than one word, then the words need to be separated by a hyphen(-), no other special characters are allowed. The permalink should have a minimum of two characters, where at least one character is alphabetical (the other can be numeric or alphabet).

Contact our support team if you need any further assistance via chat or email

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