The Participants page has detailed information about each participant, which includes their demographics information and activity on your site. You can add tags to participants to create highly targeted segments of your community.
1.Select the Participants link from the left menu of EnagagementHQ.
This displays the Participants page.
2. Click on View or Edit under Actions to edit a participant’s profile and view the activity and notes. You can also directly click on a participant’s screen name.
The following figure illustrates the Profile section. This section details the sign-up form questions answered by the participant.
The following figure illustrates the Activity section. This section details the participant's activity on the site, showing the level of engagement.
NOTE: This includes all major contributions. Minor contributions such as voting on ideas and commenting, though not displayed here, do make the participant 'engaged'.
The following figure illustrates the Notes section.
3. There are shortcut links provided for the admin to edit, upgrade or block a participant profile. These are highlighted in the figure below.
To edit participant information, click on the edit button and then update the field required. When you update an email address on a participant's profile, a verification email is sent to the user. Once the verification is complete, the new email address is updated on the profile.
4. On the right side of the participant information, at any time you can add a note for the participant in the Notes section provided.
Also, a tag can be added for the participant, read the detailed article on Participant tags.
Contact our support team if you need any further assistance via chat or email firstname.lastname@example.org