Once you have added the new Survey/Form topic, you are ready to start creating the content for your Survey or Form.
TIP - Watch our webinar on Building Effective Surveys for guidance on designing surveys which encourage meaningful participation from your audience.

To start creating the survey or form, you are provided with different question types. For example, you may like to provide the participant with a range of answers to choose from or expect a single line response or expect a detailed response. Hence EHQ provides a list of Question Types to use, this appears when you add a new question to your survey.

The below sections described each of the question type available for use in your survey.

NOTE - Questions are now automatically saved, without an explicit save button. The timestamp of when the survey was last saved, is displayed on the top section of the survey.

Open response questions

  • Single line: You can use this question type where the expected response is generally a short one liner. For example: Which city were you born in? 

You will notice that the font on all questions can be customised with Bold, Italics and Underline options.

All questions have an option asking to “Make this question mandatory”. If you turn this on, it becomes a mandatory question for the survey taker to answer before they are allowed to submit their response.

All questions also have a provision to Add Notes. This can be used to provide additional information or instructions on how to answer the question.

All questions also now have a "clone" or copy option, to create a new replica of the question, as it is, to a new question number. Click the Clone Question button.

The exact same question is created again, with a new question number.

You can limit the number of characters to the response by modifying the number displayed in the Restrict answer length option box provided. If you leave it without change, the maximum limit for the characters allowed is 255.

Read our article on adding conditional logic in surveys, to understand how and when the Add Condition button appears and how it can be used.

  • Essay: You can add this question type when you want the participant to give lengthy answers. There is no length restriction.
  • Email: You can add this question type when you want participants to enter the email address in a specified format. The email entered here can also be used to send acknowledgement messages.
  • Number: You can add this question type when you want the participants to only give numbers as an answer.
  • File Upload: You can add this question type when you want the participants to upload a file as an answer to the question. This will allow only one file upload by the participant.

Choice questions

  • Radio Buttons: You can add this question type where the participants can choose only one answer from the list of answer choices.

The image below illustrates how the radio button is displayed to the participant:

You can choose the Randomize options to ensure the order is different or random every time the survey is taken.

You can add an image to each of the options by choosing the Convert to image question.

Choose the Align options horizontally in Options to show your answer choices in columns rather than vertically to the participants.

You can move the option choices within a question by using the handles provided next to each option created.

NOTE: Read our articles on when and how to use the Add Condition, or use Skip Logic and how to use the allow 'other' option.

  • Dropdown: You can add this question type where the participants will have to choose one answer from the multiple predefined answer choices provided.

The image below illustrates how the dropdown question is displayed to the participant:

And the image below illustrates how the options are displayed to the participant:

For this question type, similar to the radio box question type, you can move the options via handles, randomize the display of the options and allows the 'other' option.

  • Checkboxes: You can add this question type where the participants can choose one or more or all options from the answer choices.

The image below illustrates how the checkbox is displayed to the participant:

You can ask your participants to narrow down their preferences or choices to a short list, rather than simply selecting every possible option, for example, if you are asking your participants which are the top two options they prefer, you might want to limit the number of responses to two. This allows the participant to select their preferred option, with a second “backup” option, but no more. You simply select a number in the “Limit options to (max)” option provided.

For this question type, similar to the radio box question type, you can move the options via handles, you have the option to add images, randomize the display of the options, display the options on the same line and allow the 'other' option.

  • Suburb: You can add this question type where the participants can search and choose from the list of suburb / locations.
  • Date: You can add this question type when you want the participants to add a date in a particular format. The participant will be shown a calendar to select the full date. If required, There is an option to get only the year, for that select the 'Collect only year' option.

 If the 'Collect only year' option is selected, participants will see an input box with an optional dropdown containing the last 100 years and going some 50 years into the future.

Scale questions

  • Ranking: You can add this question type when you want the participants to rank a list of options. 

The image below illustrates how the ranking question is displayed to the participant:

And the image below illustrates how the options are displayed to the participant:

Note that once an option is selected for one rank then only the remaining options are presented to the participant for the next rank. In this example, Car has been selected for the 3rd rank hence it is not presented for the next option as shown below. 

Note - To understand how this question will be seen in reports read our article on Understanding the ranking question type in reports.

  • Likert: You can add this question type when you want the participants to answer in a matrix. You can set the rows as statements and columns as options to collect only one right answer per row.

The options for the columns come pre-filled with 5 choices, you can edit and/or delete them as required.

  • Emoji: The emoji question provides a standard set of the scale options. When selected, the admin has the choice between three and five emojis. These emojis are standardized and in yellow. You are provided with an option to edit the label that appears alongside each emoji. Read more about the emoji question type.

On the participant side, each emoji will appear in grey until selected when it turns yellow.

Effectively, this is a radio button scale for reporting purposes. That means only one option can be selected and each option is the equivalent of a choice from one through to five.

Rearrange the order of questions in your survey

You can rearrange questions on a page at any time by dragging and dropping them with handles, as illustrated below.

All changes are auto saved immediately.

What's next?

You can also move questions to different pages of a survey. To learn how to create multi-page surveys and move questions between pages read the article on create long surveys and rearrange questions.

To learn how to add images, videos, rich text, HTML code and hyper-links read the detailed article on Adding multi-media to a survey!

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