We utilize a range of third-party services in order to make EngagementHQ the best online engagement platform on the market today. We use exceptionally good services for diagnostics, performance management, hosting, support, and other functionality. This approach allows us to focus on what we do best whilst incorporating specialist functionality from the experts in other areas.

As part of our commitment to transparency as well as meeting a requirement of the new EU privacy laws, we have put Data Processing Agreements (DPAs) in place with all of the third parties we work with. 

See below for the list of third-party service providers we use within EngagementHQ. Each service provider is listed with a brief description of what the service does. Contact us for a more detailed list that includes any certifications or regulations each service complies with.

Please note that we constantly evaluate third-party services for compliance and to ensure we are using the best-of-breed. We will keep this list updated as and when the services we use change. We will ensure that we put DPAs in place and notify all clients before we make any changes to underlying service providers.


Embedded third-party services used in EngagementHQ:

Akismet
Protects our platform from spam.

Froala

The WYSIWYG editor.

ImgIX

Image processing and management.

Unsplash

Image gallery

MapBox

Mapping platform.

Phrase

Localization platform.

Rollbar & Sentry
Used for error monitoring and alerting across the front end and back end of our application. 

SendGrid
Our email infrastructure.

Note - We also use the regional Amazon Web Services (AWS) as hosting infrastructure, for our applications and websites.

Third-party services we can (optionally) integrate with

We also offer third-party integrations like, with Auth0 to support Single Sign On (SSO) ; Google Analytics to track website usage patterns to your existing email accounts with Campaign Monitor, Constant Contact or MailChimp, where separate licenses have been purchased. This kind of integration offerings can be seen in the Marketplace within your EngagementHQ application.

Contact our support team if you need any further assistance via chat or email support@engagementhq.com

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