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Service Incident: 15.03.23 - Survey Creation
Service Incident: 15.03.23 - Survey Creation

March 14th 2023

Tess O'Brien avatar
Written by Tess O'Brien
Updated over a week ago

EngagementHQ Surveys for Admins (create/edit/view) has been experiencing intermittent issues since 1300 AEDT on Tuesday, 14 March 2023. Users are currently unable to add/view/edit survey questions in the 'Manage Questions' tab. The team is working to resolve this issue. Status updates will be posted here at regular intervals.


Status Update | 1300 AEDT 15.03.23

  • Root cause not yet identified

  • Impact remains intermittent

  • Next update 1800 AEDT


Status Update | 1530 AEDT 15.03.23

  • Root cause identified and fixed

  • Users are able to add/view/edit survey questions in the "Manage Questions" tab

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