We have been busy developing another widget and we call it 'Who's Listening'. Read here what the widget does and when we think to best use it.

What is 'Who's Listening'?

In the past we have seen administrators using the photo gallery as a workaround to introduce the project team, i.e. give names and faces to the teams behind the consultations. Since the photo gallery is not meant for this, it tended to look clunky and so we decided to create a widget to do that job.

Why and when should I use it?

The 'Who's Listening' widget has potentially many use cases. The three most prominent that come to mind are

  1. To humanise the consultation: Sometimes when we do online community engagement we risk forgetting that our participants don't see us or any other faces. By including high level personal information and a picture, you can show your audience that there are human beings listening to what they have to say. In the long term we expect this to increase your overall engagement quite a bit.
  2. To introduce members to each other: This is a use case for protected projects in which you only allow a few selected member to engage. You could use 'Who's Listening' to introduce each member of the group for all to see who is involved. It might be worthwhile to rename the widget in this case.
  3. To have a better place to show contact information: Many projects we see display phone and email contact information. We usually find this information in the project description or in a custom widget. Rename the 'Who's Listening' and you have a beautiful designed alternative.

How do I set it up?

Just like any other widget. First go into your widget space and enable the widget. 

Then add each of your team members. You can include as many team members as you like and provide the information to be displayed. 

Other than 'Role' and 'Name' you don't have to fill in any fields. Only the fields you complete will show on your front end.

The user field might need some explaining. If you associate a team member with a username from your database, then that user will be highlighted in a forum when making a comment. This will emphasize users who are part of the project team in any forum conversation.

When you upload the photo we recommend a square photo that is at least 200x200 pixels large. The corners are cut out automatically. The widget will look like this to your visitors:

To edit your team member information or re-order your team members at will, go to the Information > Who's Listening section. Move your mouse over the team member you wish to edit and see the edit and delete button's appear as shown below.

To re-order the team members you can drag and drop as shown below.

You can determine how many team member's are visible to your visitors in the widget section by changing the number in the 'Show top most team members' in the widget section , which is defaulted to 4. 

Note: The phone number field supports upto 20 characters. 

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