If you have chosen a custom domain for your site you will need to tell EHQ which domain you would like to be your primary domain. Before you apply a primary domain to you site make sure you have correctly setup your primary domain and pointed it at our servers.

You should read through our Choosing your preferred domain article if you need help with this.

To apply your primary domain will need to follow the steps below;

  • Navigate to the Primary Domain field in site settings> General page. This field accepts multiple urls. The first domain entered into this field will be the only one that displays to the world.

This ensures that only one URL is presented to the world, thus improving SEO and integration with Google Analytics, as well as third party apps such as Facebook.

Any subsequent domains in that list will redirect their results to the Primary Domain.

Before you can populate the field with your domain, the domain needs to be configured. The article Choosing your preferred domain will help with this.
If the field is left empty, the Primary Domain will default to a secondary domain which is established when the site is set up - usually something like abc.engagementhq.com. This secondary domain on most occasions is superseded by a more marketable domain such as yoursayabc.com.

Did this answer your question?