After more than five and half years of experience working with some 150 clients on well over 1,000 online consultations, we've put our collective heads together to create an Online Consultation Guide Book.
While targeted specifically at users of our online engagement platform, EngagementHQ, the book is overflowing with good practice lessons that should hold much broader practical appeal to anyone thinking about online community engagement.
It will be helpful for project managers, communications and community engagement teams, as well as the day-to- day site managers. Many of the strategies, tactics, techniques and tips may be equally useful if you are thinking about using other online engagement platforms in conjunction with EngagementHQ.