Identifying the “right” question or questions that you want the community to address is a critical issue for community engagement practitioners; whether working online or face-to-face.
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While there is no absolutely “correct” way to ask a question, there are certainly ways NOT to ask a question. There are also ways to encourage deeper, broader and more specific thinking about complex topics.

We have created this infographic to provide food for thought for anyone (but particularly our clients and partners) thinking about using online forums to engage their community.