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Allow Site Visitors to Manage Cookies

Enable a cookie consent banner so users can choose which cookies are dropped.

Gayathri Rajendiran avatar
Written by Gayathri Rajendiran
Updated yesterday

In the Site Settings of your EngagementHQ site, you can enable the setting to allow site visitors to accept or reject additional cookies on their browser. To allow this:

  1. Go to Site Settings > Privacy and Security.

  2. Toggle on the Enable cookie consent settings.

    the enable cookie consent toggle in site settings is on
  3. Save your settings.

Now, when users visit your site, a banner with links to the privacy and cookie policies will appear.

the cookie banner on the site allows users to accept necessary cookies, all cookies or to manage cookies

Site visitors can select:

  • Necessary Only: Enable only those cookies essential to the site's core functionality. These cookies cannot be turned off.

  • Accept All: Accept all essential and analytics cookies.

  • Manage Cookies: See the Manage Cookies pop-up where they can toggle the Analytics Cookies on. The Analytics Cookies setting will be turned off by default.

Once site visitors have chosen their cookie settings, they can select Save & Close to browse your site.

the manage cookies pop-up menu allows users to turn analytics cookies on and save their preferences

There are some essential cookies that are necessary for the site to run; visitors cannot turn these off and they are noted as Essential in the Cookie Policy Template.

Additionally, the Analytics Cookies setting is only applicable if you have enabled one or both of the following settings in Site Settings > Privacy and Security:

  • Enable Google Analytics: Connect your site to your Google Analytics account to track user activity.

  • Allow User Activity Tracking on your site: This allows Granicus to track how users interact with your site using Google Analytics unless the site visitor turns these cookies off.

If both these settings are off, the only cookies dropped for site visitors will be the necessary cookies and Analytics Cookies toggle will become unavailable.

the analytics cookies toggle is not available when not using google analytics
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