When you start adding questions to your surveys, you’ll discover that there are many question types to help you collect varying kinds of information. The question types are sorted into four categories:
To add a question to your survey:
In the Manage Questions tab on your survey, select Click here to add a question.
Select your question type and configure the question and options.
You can format each question with bold, italics, underline, and alignment. You can also add links, images, or custom HTML to the question.
If your question needs more instructions, select Add Note to provide context to your participants.
Select Add question and Update.
You can use the Duplicate Question option to recreate the question below.
Rearrange questions by dragging and dropping them within the page. You can also select Move to move questions between pages.
We recommend planning your questions before you add them to the survey; once you add a question, you cannot change the type and you can only delete them from draft surveys with no responses. You can set questions to Inactive to hide them from the live site if the survey is published.
Open Response Questions
Question Type | Options |
Single Line: use when you expect a short answer.
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Essay: use when you expect a long answer from your participants. There are no character limits to the question or answer length.
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Email: participants can add their email to the response. If enabled, this email is used for participant notifications.
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Number: use when you want participants to provide a number as an answer. Participants can only enter numbers into this question.
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File upload: participant can upload a file with their response, such as an application or supporting document. Only one file is allowed per question.
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Choice Questions
Question type | Options |
Dropdown: participants can expand the drop-down menu to select one answer from the options you provide. Add more choices by selecting Add Option and use the X button to remove one. You cannot delete an option if someone has selected it in a response, and each field has a maximum of 254 characters. Drag and drop your options to reorder them.
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Radio: participants can select one answer from the options you provide. Add more choices by selecting Add Option and use the X button to remove one. You cannot delete an option if someone has selected it in a response, and each field has a maximum of 254 characters. Drag and drop your options to reorder them.
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Checkbox: participants can select multiple answers from the options you provide. Add more choices by selecting Add Option and use the X button to remove one. You cannot delete an option if someone has selected it in a response, and each choice has a maximum of 254 characters. Drag and drop your options to reorder them.
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Suburb: participants can choose a suburb or zip code from the provided list.
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Date: participants can use the calendar to select a date.  |
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For Choice questions, you can remove the options you provide by selecting the X button until a participant selects it in their response. After that, you cannot delete it, but you can select the eye icon to hide it.
Scale Questions
Question type | Options |
Ranking: participants can assign a number rank to each option. Add more choices by selecting Add Option and use the X button to remove one. You cannot delete an option if someone has selected it in a response, and each field has a maximum of 254 characters. Drag and drop your options to reorder them.  |
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Likert: participants are given a series of statements and are asked to rate each according to the options you provide. Your Options will come preloaded with 5 ranking choices that you can edit or remove as necessary. Select Add Statement to provide your statements. Use the X buttons to remove a statement or option; you cannot remove them once a participant has selected it.  |
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Emoji: participants can use emojis to provide a sentiment ranking and indicate how they’re feeling about the question. The emojis are standardized in yellow. You can show three or five options and edit the label attached to each emoji.  |
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For Scale questions, you can remove the options you provide by selecting the X button until a participant selects it in their response. After that, you cannot delete it, but you can select the eye icon to hide it.
Page Elements
Use the Section Title and Description element to provide background information or context to the whole survey or specific pages.
You can format the Title field using the bold, italics, underline, alignment, links, images, or HTML. You can access more options in the Description field, including lists and videos.
This question type will not have a question number in the live survey, as it is displayed as a section; the question number will be visible in the Manage Questions tab as you build the survey.